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Frequently Asked Questions (FAQs)

 

About Ancient Mariner Fishing

 

Who is Ancient Mariner Fishing?

Ancient Mariner Fishing is a fishing gear brand focused on providing dependable rods and reels designed for real-world fishing. Our products are built with reliability, durability, and practical performance in mind — not trends or gimmicks.

What makes Ancient Mariner Fishing different from other fishing brands?

We prioritize function over flash. Our fishing rods and reels are selected and designed by anglers who care about long-term performance, honest value, and gear that holds up across seasons and conditions.

Are your products tested by anglers?

Yes. Our gear is designed with real fishing use in mind and evaluated for balance, durability, and consistent performance before being offered to customers.

 

Products & Performance

Are Ancient Mariner Fishing rods and reels good for freshwater fishing?

Yes. Our fishing rods and reels are designed for saltwater and freshwater environments including lakes, rivers, and reservoirs. They are built to handle common freshwater conditions and species.

What species are your rods and reels designed for?

Our gear is well suited for species such as crappie, catfish, and other popular freshwater game fish, as well as versatile use across different fishing styles and setups.

Are your products suitable for beginners?

Absolutely. Our fishing gear is designed to be easy to use for beginners while still offering the performance and reliability experienced anglers expect.

Do you sell saltwater fishing gear?

While our primary focus is freshwater fishing gear, all of our rods and reels are versatile enough for light coastal or mixed-use environments. Always review individual product details to ensure proper use.

Orders & Shipping

Where do you ship?

We currently ship within the United States. Shipping availability and details are provided during checkout.

How long does shipping take?

Shipping times vary depending on location and product availability, but most orders are processed promptly and shipped within standard delivery windows. Tracking information is provided once your order ships.

How can I track my order?

Once your order has shipped, you will receive a confirmation email with tracking details so you can monitor delivery progress.

Returns & Warranty

 

Ancient Mariner Fishing — Limited Lifetime Warranty

At Ancient Mariner Fishing, our reels are built by fishermen for fishermen. We stand behind the durability and craftsmanship of every reel we sell with a Limited Lifetime Warranty against defects in materials and workmanship.

What's Covered

This warranty covers all Ancient Mariner Fishing reels (including the Gem Series, Albatross Series, and Ocean Tycoon Series) for as long as the original purchaser owns the reel. If your reel fails due to a defect in materials or workmanship under normal recreational fishing use, we will repair or replace it, at our discretion, free of charge.

Who's Covered

This warranty extends only to the original purchaser and is non-transferable. Proof of purchase (receipt, order confirmation, or invoice) is required for all warranty claims. Must be purchased from an authorized dealer for warranty to be valid.  Unauthorized purchase from a third party vendor voids the warranty.

What's Not Covered

This warranty does not cover:

  • Normal wear and tear, including but not limited to line wear, bearing wear, drag washer wear, and cosmetic scratches or fading

  • Damage caused by misuse, abuse, neglect, improper maintenance, or unauthorized repair or modification

  • Damage caused by saltwater and freshwater exposure without proper rinsing and maintenance, sand or grit intrusion, or failure to follow care instructions

  • Damage from accidents, drops, or exposure to extreme conditions

  • Reels used for commercial fishing purposes

  • Loss or theft

  • Normal maintenance items, such as lubrication or cleaning

How to Make a Claim

  1. Contact us at 917-941-4608 or through our Contact page to describe the issue.

  2. Provide proof of purchase and a description (and, if possible, photos) of the defect.

  3. If approved, we will provide instructions for sending in your reel for inspection.

  4. Once inspected, we will repair or replace the reel at our discretion. If the original model is discontinued, we will substitute a comparable current model.

The customer is responsible for all shipping costs associated with a warranty claim, including shipping the reel to us and return shipping once the claim has been processed.

Limitation of Liability

Repair or replacement is the exclusive remedy under this warranty. Ancient Mariner Fishing is not responsible for incidental or consequential damages, including but not limited to loss of tackle, travel expenses, or loss of fishing time. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Questions about your warranty? Reach out to us at 917-941-4608 or via our Contact page.

Support & Contact

How can I contact Ancient Mariner Fishing?

You can reach us through the Contact page on our website. We’re happy to answer questions about products, orders, or general fishing gear inquiries.

I’m not sure which product is right for me — can you help?

Yes. If you’re unsure which rod or reel best fits your needs, contact us and let us know what type of fishing you do. We’re glad to help point you in the right direction.

At Ancient Mariner Fishing, our mission is simple:
Gear built by fishermen — for fishermen.
We believe dependable fishing equipment should inspire confidence on the water, not confusion at checkout.

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